Returns & Refunds Policy

We want you to be completely satisfied with your purchase, but due to the perishable nature of our food products, returns are only accepted for items that are damaged, defective, or incorrect. Please ensure all returned products remain in their original packaging and are within their expiration dates.

Return Process

• 1.
  Contact Support

  Email our customer care team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photos of the damaged or incorrect items along with the batch number found on the packaging for quality control.

• 3.
  Secure Packaging

  If a physical return is requested, place the items securely in their original box to prevent further damage during transit.

• 4.
  Receive Refund or Replacement

  Once your request is approved, we will process a full refund to your original payment method or ship out a replacement immediately.